Betting on cricket should be fun — a way to make the game more exciting, not a source of stress or financial pressure. At CrickExNow, we take responsible gaming seriously. We give every Bangladesh player the tools, information, and support they need to stay in control of their betting at all times.
If you feel your betting is getting out of control, our support team is available around the clock. You can also activate self-exclusion instantly from your account settings.
Access My Account Tools New Player? Register SafelyUnderstanding the Basics
Responsible gaming means betting within your means, staying in control of how much time and money you spend, and treating betting as entertainment — not as a way to make money or escape problems. At CrickExNow, we believe that every player in Bangladesh deserves a safe, fair, and enjoyable betting experience.
The reality is that most people who bet on cricket do so without any issues. They set a budget, stick to it, enjoy the game, and move on. But for a small number of players, betting can become a problem — and when that happens, it can affect not just the player but their family and people around them too.
CrickExNow is committed to responsible gaming because we genuinely care about our players. We are not just ticking a regulatory box. We have built real tools into the platform that give you control over your own betting, and we have trained our support team to recognise and respond to signs of problem gambling.
Responsible gaming at CrickExNow is built on three principles: awareness (knowing the risks), control (having the tools to manage your betting), and support (knowing where to turn if things go wrong).
One of the clearest signs of a healthy relationship with betting is that it feels like a free choice — something you do because you enjoy it, not something you feel compelled to do. If you ever feel like you have to bet, or that you cannot stop even when you want to, that is a signal worth paying attention to.
CrickExNow encourages all players to check in with themselves regularly. Ask yourself: Am I betting with money I can afford to lose? Am I still enjoying it? Am I spending more time or money than I planned? These are simple questions, but they are powerful ones.
Answer these questions honestly. If you answer "yes" to two or more, it may be worth using one of CrickExNow's responsible gaming tools or speaking to our support team.
Do you bet more than you originally planned to, or find it hard to stop once you start?
Have you ever borrowed money or sold something to fund your betting?
Do you feel restless, irritable, or anxious when you are not able to bet?
Have you tried to cut back or stop betting but found it difficult?
Has your betting caused arguments with family members or affected your relationships?
Do you chase losses — betting more to try to win back money you have already lost?
Have you neglected work, study, or daily responsibilities because of time spent betting?
If two or more of these apply to you, please contact our support team at [email protected] or activate a self-exclusion from your account settings immediately.
Built Into Your Account
Every CrickExNow player has free access to these tools directly from their account settings. No waiting, no forms — just instant control over your own betting.
Set a daily, weekly, or monthly deposit limit on your CrickExNow account. Once you reach your limit, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing over a set period. CrickExNow will automatically stop accepting bets once your loss limit is reached, giving you a hard boundary that protects your bankroll and your peace of mind.
Set a maximum session duration so CrickExNow reminds you when you have been playing for a certain amount of time. When your session limit is reached, you will receive a clear notification and the option to log out and take a break.
Enable regular pop-up reminders that show you how long you have been logged in and how much you have wagered during your current session. These reality checks help you stay aware of your activity without interrupting your experience unnecessarily.
Need a short break from betting? Use the Take a Break feature to temporarily suspend your CrickExNow account for 24 hours, 7 days, or 30 days. During this period, you cannot log in or place bets. Your account and balance are kept safe.
If you need a longer break, self-exclusion lets you close your CrickExNow account for a minimum of 6 months or permanently. Once activated, self-exclusion cannot be reversed during the chosen period. Contact [email protected] to activate this option.
Step by Step
Setting responsible gaming limits on CrickExNow takes less than two minutes. Here is exactly how to do it from your account:
Visit CrickExNow and sign in using your registered email and password. If you do not have an account yet, register for free — it only takes a minute.
Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. All available tools — deposit limits, loss limits, session limits, and self-exclusion — are listed here.
Select the tool you want to use, enter your preferred limit or duration, and confirm. Limits that reduce your activity take effect immediately. Increases require a 24-hour review period.
If you cannot access your account or need help activating self-exclusion urgently, email [email protected] and our team will assist you right away.
Know the Signs
Problem gambling does not always look the way people expect. It rarely starts with someone losing everything overnight. More often, it creeps in gradually — a few extra bets here, a slightly bigger deposit there, until the pattern becomes hard to break. Knowing the warning signs early makes a real difference.
At CrickExNow, we want every Bangladesh player to be able to spot these signs in themselves or in someone they care about. The earlier a problem is identified, the easier it is to address.
Problem gambling does not discriminate. It can affect people of any age, income level, or background. In Bangladesh, where cricket is a passion and betting on matches is a popular pastime, it is especially important to stay aware of the line between entertainment and compulsion.
If you recognise any of these signs in yourself, please do not wait. Use the responsible gaming tools in your CrickExNow account, or reach out to our support team directly. There is no shame in asking for help — it is the smart move.
Remember: CrickExNow is a platform for entertainment. Betting should never be seen as a reliable source of income or a solution to financial problems. Always bet with money you can afford to lose.
Our Commitments
Every CrickExNow account goes through age verification. We require identity documents to confirm that all players are at least 18 years old before they can deposit or place bets. No exceptions.
Our platform monitors betting patterns for signs of problem gambling. If our system flags unusual activity, our responsible gaming team will reach out proactively to check in with the player.
Every member of the CrickExNow support team is trained to recognise signs of problem gambling and to respond with empathy, practical guidance, and access to the right tools and resources.
CrickExNow does not send promotional messages to players who have activated responsible gaming tools or who have shown signs of problem gambling. We put player welfare above short-term revenue.
Practical Advice
These are the habits that separate players who enjoy betting long-term from those who run into trouble. Simple, practical, and worth keeping in mind every time you log in to CrickExNow.
Decide how much you are comfortable spending before you open the CrickExNow app. Treat it like a ticket to a cricket match — once it is spent, the entertainment is over for the day. Never bet with money set aside for rent, food, or bills.
Chasing losses is one of the most common ways that recreational betting turns into a problem. If you have hit your budget for the day, log out. The matches will still be there tomorrow, and so will CrickExNow.
It is easy to lose track of time when you are watching live cricket and placing bets. Use CrickExNow's session time reminders to keep yourself aware of how long you have been on the platform. Regular breaks keep your head clear.
The moment betting stops feeling like fun and starts feeling like an obligation or a necessity, that is the signal to step back. CrickExNow is here to make cricket more exciting — not to add stress to your life.
If you are worried about your betting, talking to a friend or family member can help. Sometimes just saying it out loud makes it easier to take action. You can also talk to our support team — we are not here to judge, just to help.
CrickExNow gives you full access to your betting and transaction history. Reviewing it regularly helps you stay honest with yourself about how much you are spending and whether your betting habits are where you want them to be.
We Are Here for You
If you are concerned about your own gambling or that of someone close to you, please reach out to the CrickExNow responsible gaming team. We are available 24 hours a day, 7 days a week, and every enquiry is handled with complete confidentiality and without judgement.
Our support team can help you activate any of the responsible gaming tools described on this page, answer questions about your account activity, or simply listen if you need to talk through what you are experiencing.
You can also find additional information and guidance on our FAQ page and in our Terms and Conditions, which include the full rules around responsible gaming on the CrickExNow platform.
Responsible Gaming Support: [email protected]
Live Chat: Available 24/7 via the chat icon on the CrickExNow platform.
All responsible gaming tools are free and available to every CrickExNow player.
Play Smart, Play Safe
CrickExNow is built for Bangladesh players who love cricket and want a platform they can trust. Register today, set your limits from day one, and enjoy the game the way it was meant to be enjoyed — responsibly.
18+ | Bet Responsibly | Set Your Limits Before You Play